This privacy policy outlines the way in which RICH CEYLON RAW SPICES (PVT) LTD (“rawspices.lk”) collect, hold, secure, use and disclose your personal information collected from users (each, a “User”).
This privacy policy applies to the Site and all products and services offered by the Company. At RICH CEYLON RAW SPICES (PVT) LTD we understand that your privacy and the security of your personal information is very important to you.
This policy applies if you interact with RICH CEYLON RAW SPICES (PVT) LTD through our website, over the phone, via email, through our mobile applications or otherwise by using any of our social media platforms and all other products and services offered by the Company.
We hope that this policy helps you understand how we use your personal information to offer you a better experience.
Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
By using our Social channels you signify your acceptance of this policy. Your continued use of these channels following the posting of changes to this policy will be deemed your acceptance of those changes. If you do not agree to this policy, please do not use our Site.
Last updated: 17th September, 2022.
PERSONAL IDENTIFICATION INFORMATION
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, Country, State, Province, ZIP/Postal code, City
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. non- personally identifiable information may include, but is not limited to:
Browser name
Type of computer
Technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
USE OF DATA
RICH CEYLON RAW SPICES (PVT) LTD uses the collected data for various purposes:
- to provide and maintain our Service;
- to notify you about changes to our Service;
- to allow you to participate in interactive features of our Service when you choose to do so;
- to provide customer support;
- to gather analysis or valuable information so that we can improve our Service;
- to monitor the usage of our Service;
- to detect, prevent and address technical issues;
- to fulfill any other purpose for which you provide it;
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
- to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
- in any other way we may describe when you provide the information;
- for any other purpose with your consent.
REQUIREMENT TO PROVIDE DATA
You are required to provide full and accurate details in the form required by us for us to process the booking /request made by you. We are unable to confirm or process any bookings / requests made by you if you do not provide such personal data as required.
SECURITY OF DATA
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, payment transaction information and data stored on our channels.
RECIPIENTS OF DATA
We may provide your personal data to our service providers, agents and other parties as required for the purpose of facilitating the booking made by you or to promote the products and services of the company and its brand. We may also share your data with our trusted associate companies for business, data analytics and promotional activities.
SHARING YOUR PERSONAL INFORMATION
We may provide your personal data to,
Our service providers, agents and other parties as required for the purpose of facilitating the transaction/order made by you
Promote the products and services of the company and its brand.
Our trusted associate companies for business, data analytics and promotional activities.
Government authorities for any legal obligations
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. You acknowledge that we may share your information with these third parties for those limited purposes.
YOUR DATA PROTECTION RIGHTS
You shall have the right to request from the Company, access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability. You shall also have the right to withdraw your consent for us to use your personal data at any time, provided that any processing of your personal data prior to the withdrawal of your consent shall not be rendered unlawful. Further, if you are an EU data subject, you shall have the right to lodge a complaint with a supervisory authority in the event that there is a breach of the relevant data protection regulations. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA)
PRIVACY POLICY CHANGE
We may update our Privacy Policy from time to time. When we do, we will revise the updated date. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Changes to this Privacy Policy are effective when they are posted on this page.
RETENTION OF DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
CONTACTING US
If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact our Customer services at:
rawspices.lk operations
Tel: +94 71 989 7315
Email: info@rawspices.lk, dilshanudara699@gmail.com